City of Binghamton, New York

Information Technology Specialist

April 6, 2018 - 11:27am -- jlallen
Date Posted: 
4/06/2018
Location: 
Information Technology and Management
Salary: 
$52,000.00 per year
Last Date To File: 
4/16/2018
Distinguishing Features Of The Class: 

The work involves responsibility for implementation, maintenance and support of information systems throughout the City and developing programs, procedures, workflow, and documentation to improve existing systems. The incumbent will also perform research and analytical tasks citywide. Work is performed under general direction of the Information Technology Manager, with considerable leeway for independent judgment. Supervision is exercised over subordinate Information Management & Technology personnel.  Does related work as required.

Minimum Qualifications: 
  1. Bachelors degree in Computer Science or Computer Technology or related field, plus minimum of 2 year experience with computer technical support/training/programming;  OR
  2. Associates degree in Computer Science or Computer Technology or related field, plus minimum of 5 years experience with computer technical support/training/programming; OR
  3. An equivalent combination of training and experience as indicated with the limits of A) and B).
Typical Work Activities: 
  • Researches new technologies being used in municipalities.
  • Is the application specialist for SQL databases.
  • Oversees development and maintenance of citywide website
  • Assists in the maintenance of the various application databases and ensures data accuracy and integrity.
  • Assists IT Manager in overseeing maintenance and support of all hardware and software used in the City
  • Evaluates current business processes and recommends changes to same in relation to technology usage.
  • Researches the procurement of hardware/software and upgrade/replacement of various computer technologies.
  • Assists in the management of special projects dealing with vendors and support personnel citywide.
  • Conducts maintenance of the system applications to identify incident trends and deployment strategies.
  • Cross trains on all city software systems.
  • Evaluates the training needs of department personnel relative to computer technologies and assists in the coordination of the necessary training of internal personnel.
  • Works with other City technology staff in the preparation of training material for all city hardware/software.
  • Works on assignments that are moderately complex under direct or indirect supervision, where there is latitude for independent action decision making.
  • Performs other related duties as assigned.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

  • Proficiency in MS Office: Excel, Word, PowerPoint and Publisher
  • Proficiency in SQL database management and programming
  • General knowledge of various technologies related to municipalities is preferred.
  • Thorough knowledge of operation, care and adjustment of computers and related peripheral equipment.
  • Ability to resolve problems, be capable of thorough research, and develop alternatives and solutions.
  • Possess strong analytical and communications skills; detail-oriented with the ability to multi-task.
  • Ability to understand, actively learn and apply new technologies.
  • Ability to work independently with moderate instruction.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.
  • Physical condition commensurate with the demands of the position.